2003 Existing Business Success Story
Herb's Carry Out
- Owner: Gary Whitehurst
- Nature of Business: Restaurant
- City: Garden City
- County: Finney County
- Phone: 620-276-8021
- Business Structure: Sole Proprietorship
- Business Began: 1995
- Employees: 10
- KSBDC Consultant: Patricia Veesart
Secret to Success:
"Work hard, be fair, be honest and try to do something no one else does. We use only top quality meat & serve freshly prepared, hot food as well as homemade bakery products...great food and great customer service keeps everyone happy!."
Since 1964 most of the community had grown up eating at Herb's Carryout. A new building was erected on the original spot in 1987 that added a drive-through, increased the seating and the attraction of the great food. Known especially for its hamburgers and large homemade cookies, when word got out that this Garden City institution might be for sale, Gary Whitehurst knew he wanted to be the buyer.
Gary approached the GCCC Regional office of the KSBDC to learn about purchasing the business. The consultant worked with him on the details of buying an existing business, building a business plan and working through historical and projected financial analysis. When the former owner decided to retire, Gary was ready. With the knowledge gained at the KSBDC he could talk with authority about contracts and purchase requirements. He completed the negotiations in May 1995. He has revised the menu some, adding a popular buffalo burger and more, but the mainstay hamburgers and broad variety of cookies, brownies, turnovers and cinnamon rolls remain a strong part of this Garden City icon.
He has returned to the KSBDC over the years for assistance with an employee handbook and for guidance in putting together a website featuring the most requested item on his menu - those fabulous cookies. Still a work in progress, www.herbscookies.com will be a new portal for business as Herb's grows on into the 21st century.
"We, as small business owners, are blessed to have the KSBDC resources available. They open many doors for us, offering ways to start up and then to evaluate our business as we grow. Their resources can help any business expand and use new ideas."